Which TV remote apps does Backslash offer?
Backslash builds Android remote control apps for major TV platforms, including Samsung, LG, Vizio, Sony, Roku, Android TV, Google TV and Chromecast devices.
Backslash app support
Frequently Asked Questions
Need help with a Backslash TV remote app? Start here for connection tips, supported device guidance and the fastest way to contact support.
Support for Samsung, LG, Vizio, Sony, Roku, Android TV, Google TV and Chromecast remote apps.
App help and setup.
Most connection issues are caused by Wi‑Fi, TV discovery settings or first-time pairing permissions. These answers cover the checks that solve the most common cases.
Which app should I install?
Choose the app that matches your TV or streaming device brand. For example, use the Samsung app for Samsung Smart TVs, the Roku app for Roku TVs and streaming players, and the Android TV & Cast app for compatible Android TV, Google TV and Chromecast devices.
I cannot find my TV. What should I check?
Make sure your TV is switched on and that your Android device and TV are connected to the same local network. If your router has both 2.4 GHz and 5 GHz networks, connect both devices to the same network name when possible.
- Disable VPN, private relay, guest network or mobile hotspot modes while pairing.
- Restart the TV, router and app, then scan again.
- Check the TV settings for mobile device, external device or network remote access permissions.
- If the TV asks you to allow a new device, accept the request on the TV screen.
What happens during the first connection?
Many Smart TVs ask you to approve a new phone or tablet the first time it connects. Keep the original TV remote nearby for the first setup, because you may need to confirm access or enter a PIN shown on the TV screen.
Can I use a remote app without Wi‑Fi?
Network-based Smart TV control requires your phone and TV to be on the same local network. Some Backslash apps can also use IR control where supported, but this requires an Android phone with an infrared blaster and a compatible TV/app combination.
Can the app turn my TV on and off?
Turning the TV off usually works when the TV is connected. Turning it on depends on the TV model and whether the TV supports wake over network. Older TVs may not accept network commands while powered off, so the physical remote may still be needed in those cases.
Why does text input not work in every TV app?
Keyboard input depends on the TV and the app running on the TV. Some streaming services and TV apps use their own on-screen keyboards and do not accept external keyboard input from a remote app.
Why does Android ask for network, Bluetooth or location permissions?
Android may require certain permissions to discover nearby TVs and devices on the local network. The exact permission prompt depends on the app, Android version and connection method used by your TV.
Do the apps include ads?
Some Backslash apps may include ads or optional paid features. The current availability of free and paid options is shown on each app’s Google Play listing.
Are Backslash apps official apps from TV manufacturers?
No. Backslash apps are independent third-party Android apps. Samsung, LG, Vizio, Sony, Roku, Android TV, Google TV and Chromecast are trademarks of their respective owners.
How can I contact support?
Use the secure support button to open your email app after verification. To help us investigate faster, include the app name, your TV brand and model, your Android version, and a short description of what happens when you try to connect.
Still need help?
Send a message with your app name, TV model and Android version. Screenshots or a short description of the connection step where the issue happens are very helpful.